The Confederation of Indian Industry (CII) has cautioned against the mushrooming of unorganised healthcare providers in Kerala, which is hurting the state’s image in the Health Tourism segment. There needs to be a mandatory accreditation and certification process to weed out unethical practitioners, stated the report ‘Kerala Health Tourism: Potential and Roadmap for Future’, prepared by CII.
The industry body also warned of stiff competition to Kerala from neighbouring states as well as from countries such as Singapore, Sri Lanka and Thailand in the growing Health Tourism business. ‘World-class treatment at a low cost’ has been the catch word for Health Tourism in Kerala. However, this cost advantage is quickly waning due to competition, V Sajeev Kumar reported in The Hindu Business Line.
Quoting reports, CII said Sri Lanka is emerging as a major competitor to Kerala, especially in the field of Ayurveda due to the reduced value of the Sri Lankan rupee, which makes the treatment more cost-effective there.
Besides, neighbouring states like Tamil Nadu and Karnataka are taking advantage of the tourist inflow on account of low costs, little-to-no-waiting period and facilities offered by speciality hospitals there.
It is reported that 600 to 700 foreign patients visit Kerala every month, a majority of them for Ayurvedic treatment. Though Kerala is 20 per cent cheaper than many other states in terms of connectivity, infrastructure and specialisation, the state lags behind Medical Tourism hubs such as Chennai and Hyderabad.
Kerala hospitals with modern multi-speciality services have not been able to project themselves to international clientele. The state government has also not been able to promote Medical Tourism successfully, the report observes.
Though the Kerala Government has taken proactive steps to woo tourists with visa on arrival for citizens of select countries, the CII report found that all these schemes lack the promptness required to encourage tourist inflow.
Getting a medical visa in the state is still a cumbersome process though there has been a liberal move to promote Medical Tourism. The task of patients visiting the immigration centres for visa approvals and renewals is affecting the industry.
Citing the regulatory bottlenecks for hospitals engaged in Medical Tourism, the report suggested the government to promote visa processing at venue and have helpdesks at the medical facility to speed up the process.
A consortium of hospitals could spearhead processes such as accreditation, international marketing, liaising and quality control.
The CII report also suggested the Kerala government enter into tie-ups with individual countries to attract medical tourists from countries in East Africa, GCC, SAARC, etc. Special emphasis should also be given on language skills to attract more visitors from the African continent, Europe and West Asia.
Growth of unorganised healthcare providers harming Kerala Health Tourism: CII
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